🛠️ On-Site Maintenance Across Turkey & Neighboring Countries

At Shahrour, we understand that in the fast-paced world of food production, machine downtime equals lost revenue. That’s why we’ve built a rapid-response, factory-certified technical service network that spans Turkey and its neighboring countries—including Syria, Lebanon, Jordan, —to ensure your commercial kitchen never stops running.

⏱️ Why On-Site Maintenance Matters

Whether you operate a high-volume falafel factory, a bustling restaurant kitchen, or a large-scale hummus production line, your equipment must perform flawlessly every single day. Even the most robust machines occasionally need expert attention—whether it’s a worn seal, a motor calibration, a control panel glitch, or a full preventive inspection. Waiting days for repairs isn’t an option. That’s where Shahrour’s on-site maintenance service steps in.

✅ Our Commitment to You

• 48-Hour On-Site Guarantee: From the moment you report an issue, our local field engineers are dispatched within hours and guaranteed to reach your location within 48 working hours—often much sooner.
• Factory-Trained Technicians: Every technician is directly trained at our Istanbul manufacturing facility, ensuring deep expertise on every Shahrour model—especially our core machines like hummus mixers (SH-MX series), falafel forming systems (SH-FL), and dough processing units (SH-HKY).
• Genuine Spare Parts, Always Available: We carry authentic Shahrour spare parts in our regional inventory hubs, so repairs are done right the first time—no compromises on quality or safety.
• Full-Service Support: From minor adjustments to emergency overhauls, our team handles everything on-site: diagnostics, part replacement, calibration, safety checks, and post-repair validation.

🌍 Designed for Real-World Business Needs

We don’t just fix machines—we protect your uptime, productivity, and profitability. Our maintenance protocols are tailored to the unique demands of food businesses across the region, taking into account local electrical standards, environmental conditions, and production cycles.

Plus, clients can opt for Annual Maintenance Contracts (AMC) that include:

• Scheduled preventive visits
• Priority response during peak seasons
• Discounted labor and parts
• Performance reports and upgrade recommendations

🛡️ Your Peace of Mind, Guaranteed

With Shahrour’s on-site maintenance service, you’re never alone. We’re your local partner—just a phone call away—ready to keep your kitchen running at full capacity, 365 days a year.

Don’t let a small issue halt your entire operation.
Contact us today to schedule a service visit or learn more about our maintenance coverage in your area.

📞 +90 537 608 89 84
📧 info@shahrour.store