🛡️ Comprehensive Warranty & Lifetime Genuine Spare Parts

When you invest in Shahrour equipment, you’re not just buying a machine—you’re securing a **long-term partnership built on reliability, transparency, and support**. That’s why every product we deliver comes with one of the strongest protection packages in the industry: a **1-year comprehensive warranty** and **lifetime access to genuine spare parts**.

✅ What’s Covered Under Your Warranty

• 🔹 1-Year Full Coverage
  Both mechanical components (motors, gears, shafts, seals) and electrical systems (control panels, sensors, wiring) are fully covered against manufacturing defects.
• 🔹 No Hidden Exclusions
  Unlike generic warranties, ours includes critical wear-prone parts when failure is due to design or material—not misuse.
• 🔹 Fast Claim Resolution
  Submit a request via phone or email, and our team responds within 24 business hours with a solution—on-site or remote.

🔩 Lifetime Access to Genuine Spare Parts

We never abandon our machines—or our clients. Even **10+ years after purchase**, you’ll still find every part you need:

• All spare parts are manufactured in our Istanbul facility using the same 304 stainless steel and industrial-grade components as the original build.
• Our warehouse maintains real-time stock** of high-demand items—blades, seals, mixing paddles, control boards, and more.
• Parts are shipped same-day across Turkey and internationally via DHL, Aramex, or sea freight (as needed).

📈 Optional Annual Maintenance Contracts (AMC)

Maximize uptime and minimize unexpected costs with our proactive service plans:

• Priority technical support** (24/7 hotline access)
• Discounted labor and parts** (up to 25% off standard rates)
• Scheduled preventive visits** (cleaning, calibration, safety checks)
• Annual performance report** with upgrade or optimization suggestions

A machine is only as reliable as the support behind it.
With Shahrour, your investment is protected today, tomorrow, and for the life of your equipment. 📞 +90 537 608 89 84
📧 info@shahrour.store